Privacy policy

PRIVACY POLICY

Cestino Welcome Bags ApS

Last updated: February 2, 2026

This Privacy Policy explains how Cestino Welcome Bags ApS (“Cestino”, “we”, “us”) processes personal data when you visit our website, contact us or place an order.

1. Data Controller

Cestino Welcome Bags ApS

CVR: 45444368

Address: Randrupvej 44, 2610 Rødovre, Denmark

Email: info@cestinowelcomebags.com

2. Personal Data We Collect

Information you provide

Name, email address, phone number
Billing details and delivery address in Italy
Event-related information (e.g. delivery date)
Personalisation details (names, dates, wording)
Uploaded artwork or files

Information collected automatically

IP address, browser and device information
Pages visited and interactions with the site
Collected via cookies and similar technologies.

Information from service providers

Payment confirmation and fraud-prevention signals
Delivery status from logistics partners

3. Purpose of Processing

We process personal data to:

manage and fulfil made-to-order purchases
coordinate production and delivery in Italy
provide customer support
operate, secure and improve our website
comply with legal and accounting obligations

4. Legal Basis (GDPR)

Processing is based on:

performance of a contract
compliance with legal obligations
legitimate interests (security, service improvement)
consent (marketing and non-essential cookies)

5. Sharing of Personal Data

Personal data may be shared with:

Shopify (e-commerce platform)
payment processors
Italian artisans and partners (only data required for production)
logistics partners in Italy
IT and security service providers

6. International Data Transfers

Some providers may process data outside the EU/EEA. Where required, transfers are protected using recognised safeguards such as Standard Contractual Clauses.

7. Data Retention

We retain personal data only for as long as necessary to fulfil orders, meet legal obligations and resolve disputes.

8. Cookies

We use cookies to operate the website and, where consent is given, for analytics and marketing.

Non-essential cookies are only placed after consent via our cookie banner.

9. Your Rights

Depending on your location, you may have the right to:

access your personal data
correct inaccurate data
request deletion
restrict or object to processing
data portability
withdraw consent

Requests can be sent to info@cestinowelcomebags.com.

You may also lodge a complaint with the Danish Data Protection Authority (Datatilsynet).

10. Marketing

If you subscribe to marketing communications, you may unsubscribe at any time. Transactional emails related to orders will still be sent.

11. Security

We apply appropriate technical and organisational measures to protect personal data. No system can guarantee absolute security.

12. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on the website.

13. Contact

For questions about privacy or your data:

info@cestinowelcomebags.com